“Chris and I wanted to personally say thank you for your quick and comforting service following the car accident with our Jaguar. We were so upset as it was a hit and run and well not certain how to deal with it. You took control of everything and in the end received a fair and honest report from you. Again a huge thank you to you and Intact in the care and respect along the way.”
Dear Mr. Thorpe, Recently my husband was in a car accident and Shari Guenther is our broker. I just wanted to send you a quick message to let you know how amazing she was to us ! My husband and I have never being in a situation where we had to deal with insurance in this respect and Shari was so helpful, kind, professional and prompt with all of our concerns. She made a very trying and stressful experience go as smoothly as possible and we are forever grateful for her excellent customer service. Usually people are so quick to complain and let exemplary service go unrecognized, so I thought that you would appreciate hearing some excellent and positive feedback on one of your employees. Hopefully you appreciate her great work as much as we do ! Thank you, Deborah
“I was very impressed with the speed in which everything took place regarding my accident. My car looked like brand new when I picked it up! They even took care of other scratches, free of charge. So, all in all, my experience was amazing, due to the excellent service I received from everyone involved. Thank you and wishing you a very peaceful 2015.”
As for myself my truck has been repaired and I am very happy with the assistance I received from the staff at Utter Morris. Shari was a pit bull and was a huge help to me thanks again. Please thank her again for me.
I wanted to take a moment to let you know what a pleasure it is to work with Nicole Padar. Nicole is a “star” in every aspect. In the last 6 months due to our company’s growth in business, I have called and emailed Nicole to make many changes. Nicole has always been professional and more importantly to our company, extremely prompt in getting us answers and making adjustments as needed. I feel confident if I ask Nicole to assist us in anyway, she will get it done and I will not need to follow up. As a growing business, this type of customer care and attention is highly important. Nicole is a major asset to Utter/Morris Insurance. Please let her know her professionalism and excellent customer care does not go unnoticed by Keep Shine B.M
“I would like to congratulate all parties involved at Utter Morris ( Natalie), on successfully guiding me thru the past few days, and doing so professionally. At each step in the process I received superior customer service, and will be writing to Traveler’s to say so. Thank you to all of you.”